Privacy Policy

This Privacy Policy describes how The Insiders handles and processes your personal data.

Users of our website and services ("you", "your") can provide personal data to us when visiting our website (the "Site") and when using our services. We act as the data controller of personal data obtained accordingly and of its processing in accordance with this Privacy Policy.

We safeguard your personal integrity. It is therefore important for us to protect your personal data and ensure that our processing of your personal data is correct and lawful. We ask that you read this Privacy Policy carefully and inform yourself with its content, since it applies to all use of our website and services.

If you have any questions regarding this Privacy Policy, please contact us at hello@options-insiders.com.

How we collect your personal data

We collect your personal data when you purchase a service and/or open a user account or in any other way provide us with your personal data. We also collect your personal data based on your web activity, course activity, email activity within our domains, including how you use the Site and services and from third party sources such as Mixpanel, Google analytics, Stripe, Sendinblue, Sendgrid, Demio and wordpress plugins.

The categories of personal data we process are the following:

• Full name and contact details such as your email address, telephone number, location, professional title, and information regarding the company you represent, and the services you have ordered;
• Account details, including date of account creation and username/user ID;
• Browser information, e.g. type and version of browser, any website or URL from which you have been referred, which time zone and region you visit us from; pages you visit on our website and domain; your IP-address and a rough location estimate based on your IP-address; information about your web activity or your interaction in emails we send you; information on your usage of our services.

Provide our services

We process your personal data in order to provide you with our services and to communicate with you when administering your account, your purchases, processing your contact information in connection with you accessing our services, invoicing, and providing support, training, professional services and general information regarding our services to you. Our processing for the purpose of providing our services is based on our legitimate interest to do so or on your prior consent.

Improve our services

We process your personal data to improve our services and make them easier and better to use, including but not limited to testing and troubleshooting, fixing bugs. We will produce statistics on and analyze how you use our services and perform market research and customer satisfaction surveys and get your feedback.

Marketing

We also use your personal data to communicate with you about our services, to inform you about our terms and conditions and to send you marketing messages. You may opt-out from further marketing messages at any time by using the un-subscription link provided in every marketing message.

The personal data that we collect is shared with our affiliated companies and with our third party suppliers and other third parties such as to IT-infrastructure, operating and hosting services, marketing research and communications, financial and payment services, customer services and IT-services such as IT-support, maintenance and development, for the provision of our services, including for our developing and maintenance of the platform.

Your personal data may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of our business or assets.

Security measures are made by us to ensure that the personal data we keep is secure. We maintain appropriate safeguards and security standards to protect your personal data against unauthorized access, disclosure or misuse. We also monitor our systems to discover vulnerabilities in order to protect your personal data.

Cookies are text files placed on your computer to collect standard Internet information and visitor behavior information. When you visit our website and services, upon your validation, we may collect information from you automatically through cookies or similar technology.

Right of access and rectification

You have the right to information regarding which of your personal data we process and to access and rectify such personal data. You may access and amend some of the information we keep on you through your account settings.

Right to erasure

You may request that we erase your personal data without undue delay when the personal data is no longer necessary, you withdraw your consent, you object to our processing, or the data is unlawfully processed.

Right to restriction

You have the right to restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or the processing is unlawful.

Right to object

You have the general right to object to our processing of your personal data when it is based on our legitimate interest. Your personal data will not be processed for purposes related to direct marketing if you oppose to such processing.

Right to data portability

If your personal data has been provided by you and our processing is based on your consent or contract performance, you have the right to receive your personal data in a structured, commonly used and machine-readable format.

Right to withdraw consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time through your account settings by deleting your account.

Right to file a complaint

You may at any time lodge a complaint with the supervisory authority if you believe that our processing is performed in breach of applicable data protection law.

We may make updates or changes to this Privacy Policy. If we do so, we will inform you in an appropriate manner on the Site and we ask you to then carefully read through the updated Privacy Policy.